Shipping policy

Who We Are
Barkitty ("we," "us," or "our") operates the website https://barkitty.store (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

  • Free Shipping: We offer free shipping on all orders.

Shipping Range

  • Delivery Area: We currently ship within United States, United Kingdom, Canada, Australia
  • Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

  • Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
  • Cut-off Time: Orders placed before 10:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the same day; those placed after will be processed the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Estimated Delivery Time based on customer locations: 

  • United States 7-14 business days
  • United Kingdom 5-11 business days
  • Australia 7-14 business days
  • Canada 7-12 business days
    Our products are supplied directly from our international suppliers.
    Warehouses of Europe, USA and Asia

Shipping Process

  • Courier Services: UPS, USPS, UniUni, FedEx, or other reliable shipping partners depending on the destination and product availability.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

Last Updated: 07-06-2026