Privacy policy

Last updated: June 27, 2026

Barkitty respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how Barkitty collects, uses, shares, stores, and protects personal information when you visit our website, contact us, create an account, place an order, or otherwise interact with us.

Barkitty currently sells and ships products within the United States.

1. About Barkitty

Barkitty (“Barkitty,” “we,” “us,” or “our”) operates an online store offering pet supplies and accessories for cats and dogs.

Company name: Barkitty

Business address:
101 Old Stone Way, Apartment 309, Weymouth, Massachusetts, 02189, United States

Email: info@barkitty.store

Phone: +1 774 688 33 83

2. Personal Information We Collect

We may collect personal information when you visit our website, place an order, create an account, contact us, subscribe to marketing communications, or interact with our website.

The information we collect may include:

Contact and Account Information

First and last name
Email address
Phone number
Billing address
Shipping address
Account login information, if you create a customer account

Order and Transaction Information

Products viewed, added to cart, purchased, returned, or refunded
Order number, order value, shipping details, and transaction status
Payment method information and payment confirmation details

Payments are processed through secure third-party payment providers available at checkout. Barkitty does not store complete credit card numbers or other full payment-card credentials on its own servers.

Communications

When you contact us by email, contact form, phone, or another support channel, we may collect the information you provide, including your message, order details, and any photos or documents you submit.

Device and Website Usage Information

When you browse our website, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Approximate location derived from your IP address
Pages viewed and time spent on our website
Referral source
Cookies, browser identifiers, and similar tracking information

3. How We Use Your Information

We may use personal information to:

Process, confirm, fulfill, and deliver orders
Process payments and prevent fraudulent transactions
Send order confirmations, delivery updates, tracking details, refunds, and other transactional messages
Respond to customer service requests and resolve issues
Manage customer accounts and website functionality
Improve our website, product selection, services, and customer experience
Analyze website performance and customer interactions
Send promotional emails or marketing communications when permitted by law or when you have provided consent
Maintain security, detect fraud, and protect our business and customers
Comply with legal, accounting, tax, and regulatory obligations

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the email or by contacting us at info@barkitty.store.

4. How We Share Personal Information

We do not sell personal information for monetary consideration.

We may share personal information with trusted service providers and business partners when necessary to operate our store, fulfill orders, and provide services to customers.

These parties may include:

Shopify, which hosts our online store and supports checkout, website functionality, and order processing
Payment processors that securely process transactions
Fulfillment partners, suppliers, and shipping carriers that prepare and deliver orders
Customer support, email, and communication providers
Analytics providers that help us understand website performance
Advertising and marketing partners that help us measure advertising performance or deliver relevant advertising, where permitted by law
Government authorities, legal advisers, or other parties when required by law or necessary to protect our legal rights
A buyer, successor, or other party involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction

Some disclosures involving cookies, pixels, device identifiers, or advertising technologies may be considered “sharing” or “targeted advertising” under certain U.S. state privacy laws.

Where required by law, you may opt out of certain data sharing or targeted advertising by using the Your Privacy Choices link available in our website footer.

5. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate our website, remember preferences, secure checkout, analyze website traffic, and improve the customer experience.

Cookies may also be used by Shopify, payment providers, analytics providers, and advertising partners.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, shopping cart features, checkout, account access, or other services.

Where available, you may manage certain data-sharing preferences through the Your Privacy Choices link in our website footer.

6. Advertising and Marketing

We may use website activity, cookies, device identifiers, and order-related information to measure advertising performance and improve our marketing.

We may work with advertising and analytics providers that help us understand how customers interact with our website and advertising campaigns.

You can opt out of promotional email communications at any time through the unsubscribe link in marketing emails.

Where required by applicable law, you may also opt out of certain data sharing or targeted advertising through the Your Privacy Choices link in our website footer.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill orders and provide customer support
Maintain business, tax, accounting, and transaction records
Prevent fraud and maintain website security
Resolve disputes
Comply with legal and regulatory obligations
Enforce our agreements and policies

The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

8. Your Privacy Rights

Depending on the laws that apply in your U.S. state, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate personal information
Request deletion of personal information, subject to legal exceptions
Request information about how we collect, use, and disclose personal information
Opt out of certain data sharing, targeted advertising, or profiling activities
Opt out of marketing communications
Submit a privacy request through an authorized agent, where permitted by law

To submit a privacy request, please email us at info@barkitty.store with the subject line:

Privacy Request

Please include your name, email address, and enough information for us to identify your account or order. We may need to verify your identity before processing certain requests.

We will respond to verified requests in accordance with applicable law.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and other applicable California privacy laws.

These rights may include the right to know what personal information we collect, the right to request deletion or correction of personal information, and the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

Where applicable, you can submit an opt-out request through the Your Privacy Choices link in our website footer.

We will not discriminate against you for exercising privacy rights available under applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, loss, alteration, or disclosure.

Our website uses security measures such as encrypted connections and secure payment processing.

However, no online platform, transmission method, or storage system can be guaranteed to be completely secure. You use our website and services at your own risk.

11. Children’s Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information to us, please contact us at info@barkitty.store, and we will take reasonable steps to delete the information where appropriate.

12. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Barkitty is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party website or service before providing personal information.

Shopify hosts our online store and processes certain information to provide website, checkout, order-processing, and related services. You can review Shopify’s privacy practices through the Shopify Consumer Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business operations, services, technology, or legal obligations.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after the updated Privacy Policy has been published means that you acknowledge the revised policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us: